Delete directly in the app
In Bean Luxe Compass, open Account, select Delete account, and complete the two confirmation steps. This option is available to consumer Compass accounts.
When deletion completes, Compass uses its authenticated backend function to delete the consumer authentication account. Active consumer cloud records linked to that account are deleted together with the authentication user, and the app then clears the signed-in user's Compass data stored locally on that device or browser.
Request deletion without the app
If you no longer have access to Compass, use the button below to email BEAN LUXE S.R.L.. Include the email address used for your Compass account so that the request can be identified and verified.
Request account deletion by email
You can also write directly to beanluxesrl@pec.it with the subject “Bean Luxe Compass account deletion request”.
Data deleted with the consumer account
The deletion flow removes the Compass authentication account and associated active profile information, including the account email and the profile data provided for the account.
Active cloud-synchronised consumer state linked to the account is also deleted, including the Compass profile, Taste Profile, quiz responses, favorite-coffee state and private Journal entries. After a successful in-app deletion, the application clears the corresponding local Compass data on the device or browser used for the deletion.
Data that may remain temporarily or separately
Provider backups, disaster-recovery copies and security logs may retain deleted data transiently for their normal limited retention cycles. They are not treated as active Compass consumer state and are not restored except where required for disaster recovery, security or legal compliance.
Information that is not part of the Compass consumer account may be retained only where a separate legal basis applies, for example legal obligations, security or abuse-prevention records, or communications previously sent to Bean Luxe. Data held only in another local device or browser that is not reachable by the deleting device remains subject to that device's local storage controls.
For a deletion request submitted outside the app, Bean Luxe may need to verify that the requester controls the account before completing the deletion.
More information
For the full description of data processing and rights, read the Bean Luxe Privacy Policy.